Last Premium Subscription and Promotional Premium Terms
You, the buyer, may cancel this agreement, without any penalty or obligation, at any time prior to midnight of the original contract seller's third business day following the date of this contract, excluding Sundays and holidays. To cancel this agreement, mail or deliver a signed and dated notice, or send a telegram which states that you, the buyer, are canceling this agreement, or words of similar effect. This notice shall be sent to: Elysian Studios LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States. Cancellation email: [email protected].
Terms version: 3.1
Effective date: October 31, 2026
Operator: Elysian Studios LLC ("Last," "we," "us")
Billing support: [email protected]
Terms of Use: https://lastdating.app/terms.html
Privacy Policy: https://lastdating.app/privacy.html
Purchase-screen disclosure: https://lastdating.app/premium-disclosure.html
These Premium Subscription and Promotional Premium Terms ("Premium Terms") govern paid and promotional access to Last Premium ("Premium"). They supplement the Last Terms of Use. If these Premium Terms conflict with the Terms of Use, these Premium Terms control only for Premium billing, duration, cancellation, promotional entitlement, and Premium-benefit issues.
1. Critical access and billing disclosure
An initial paid Premium purchase is acknowledged through Google Play at purchase time, but Premium benefits begin 4 business days after purchase, excluding Sundays and California holidays. The paid entitlement window shifts with the delayed start so the purchaser receives the full purchased entitlement duration after activation. Renewals have no delayed start. Premium is a feature entitlement; it is not a promise of admission, continuous ordinary-deck access, or dating results.
Premium may be purchased or renewed while an account is waitlisted. While waitlisted, ordinary deck swiping is unavailable, but the account retains the account, subscription-management, cancellation, deletion, applicable support, legal, and safety/appeal surfaces Last provides for that state. Unexpired sent likes may remain live under the ordinary like-expiration rules, and a reciprocal like through an authorized surface may form or queue a match and restore active account status under the universal match-reinstatement rule.
At paid launch, Premium may provide waitlist priority over non-Premium accounts only within the applicable otherwise-eligible waiting group. That priority does not change Last's underlying market/admission gates, create or increase available capacity, change hard eligibility, move an account across eligibility groups, or guarantee admission timing. If Premium lapses while waitlisted, the account returns to the non-Premium waitlist ordering using its original applicable queue timestamp rather than receiving a new timestamp solely because Premium lapsed.
A paid billing period runs by calendar time. Waitlist time does not automatically pause, extend, or restart an active paid period unless Last expressly grants an extension or applicable law/platform policy requires different treatment.
2. Premium benefits
Premium provides only the benefits identified for the plan before purchase. Current applicable benefits may include:
- general human/non-AI support for ordinary support matters;
- relative profile-ordering priority over non-Premium profiles only after applicable compatibility, geography, eligibility, safety, mode, and other product rules;
- the Premium received-likes reveal queue described below;
- Travel Mode when available;
- an ad-free experience while Premium is active when advertising is enabled for the free tier;
- optional Premium-gated encrypted-key-backup functionality if offered; and
- other benefits expressly identified in the App before purchase.
A workflow that expressly requires human adjudication or review (such as a governing moderation, appeal, identity exception, accessibility, or recovery workflow) may be handled by a human regardless of subscription tier. This does not give a non-Premium account a general human-support entitlement.
Premium status is private unless a later adopted feature expressly changes that rule. Last does not display a Premium badge merely because an account has Premium.
Premium priority is relative, not absolute. Premium does not bypass the ordinary one-active-match limitation, pending-match rules, Sleep/Away activation restrictions, safety rules, sanctions, verification requirements, geographic restrictions, or other hard eligibility requirements. Premium does not reveal another member's hidden match state or a hidden queue position.
3. Received-likes reveal queue
Where the plan includes the received-likes feature:
- eligible unresolved incoming likes are ordered by the original like timestamp;
- the first eligible unresolved liker is revealed immediately;
- no more than one additional eligible liker is revealed per rolling 24 hours;
- the reveal timer continues while the subscriber is waitlisted;
- organically resolving the current head entry may advance the queue without consuming the next timed reveal;
- deleted, banned, or blocked-either-direction likers are removed from eligibility;
- an otherwise eligible liker who is waitlisted may remain eligible on the received-likes surface under the applicable pair rules; and
- every unanswered like expires 30 calendar days after it was sent, whether or not it has been revealed and regardless of either person's Premium status.
In short, likes are revealed one per day and unanswered likes expire after 30 days; Premium does not reveal every person who liked you immediately.
On Premium lapse or a refund that revokes the entitlement, activated matches remain, already revealed but unresolved profiles may re-hide, and the retained queue may resume if Premium is later restored.
4. Price and billing period
The U.S. monthly Premium price is $19.99 plus applicable sales tax on Google Play and $23.99 plus applicable tax on the App Store. The price, currency, applicable taxes, billing frequency, and plan duration are displayed before purchase and confirmed by the store through which you purchase.
A monthly plan is measured by the recurring billing period established by Google Play. It is not measured by:
- days admitted or active;
- days not waitlisted;
- days logged in;
- days visible in discovery;
- days with compatible profiles;
- days with a match; or
- days a particular Premium feature was used.
Each store's purchase screen shows that store's own price. Premium is not offered for purchase in the iPhone App until Last enables it, and until then Premium purchased on Google Play is not available in the iPhone App. A promotional price applies only when the price shown before purchase and the public terms have been updated accordingly.
5. Automatic renewal
Unless the purchase screen expressly states that a plan is nonrenewing:
- Premium renews automatically at the end of each billing period;
- Google Play charges the payment method associated with the purchase account;
- renewal continues until cancelled; and
- cancellation ordinarily takes effect at the end of the current paid entitlement period unless a statutory rescission/refund or another mandatory rule applies.
Before purchase, Last discloses the price, subscription length, billing frequency, delayed initial activation, any promotion, the cancellation methods, and the material limitations on Premium access and waitlist priority.
Automatic renewal requires a stand-alone express affirmative consent separate from the delayed-start acknowledgment and separate from consent to electronic delivery of the contract copy. Last retains the renewal-consent record for at least 3 years or 1 year after the subscription terminates, whichever is longer, or longer if applicable law requires.
Every auto-renewing subscriber receives an annual reminder stating the service, frequency and amount of the charge, and how to cancel. If the recurring fee changes, Last provides clear and conspicuous notice 7-30 days before the change takes effect, including how to cancel, and configures the Google Play price-change flow accordingly.
Last provides online cancellation through the authenticated App/account surface and a Google Play subscription-management link without a mandatory save-offer flow.
6. New-account one-month Premium promotion
The current new-account promotion is one month of Premium free.
The one-month promotional entitlement:
- does not begin at registration;
- does not begin while the account is merely waitlisted;
- begins when the account first reaches active/admitted status;
- runs for one calendar month from that activation event under the product's applicable calendar-time convention;
- is not paused or extended merely because the account later returns to the waitlist;
- does not guarantee continuous active access, matches, or admission after a later waitlist return;
- has no cash value;
- is nontransferable unless the promotion expressly says otherwise; and
- does not automatically convert into a paid subscription.
A paid subscription begins only if the user separately completes a paid purchase and affirmatively accepts the applicable paid renewal terms.
7. Other promotions, codes, and Beta entitlements
A gifted entitlement, founding/Beta code, coupon, or other nonrenewing promotional entitlement is governed by the specific offer shown when granted or redeemed.
Unless an offer expressly and lawfully states otherwise:
- it does not bypass identity/photo verification, admission, safety, sanction, or matching rules;
- it does not guarantee public-launch admission or continuous active access;
- it has no cash value;
- it is nontransferable;
- it does not auto-renew; and
- it does not create a paid subscription unless the user separately completes a paid purchase and accepts the applicable renewal terms.
These Premium Terms do not promise a three-month or other fixed promotional Premium period. Any such offer will be disclosed before it is made available.
California cancellation; death and disability
For online Premium, Last’s operational statutory cancellation methods are the authenticated in-App/account-web cancellation control and email to [email protected]. A qualifying timely cancellation is processed through Google Play for full refund and immediate Premium revocation. Ambiguous wording sent to the designated cancellation address is interpreted in favor of cancellation when it reasonably indicates that the buyer does not want to remain bound. The statement above is the cancellation notice California law requires, reproduced word for word. Last does not operationalize paper cancellation for the online service; if nonwaivable law nevertheless treats a notice as effective when deposited in the mail or by postmark, that law controls.
If a buyer dies or becomes disabled and therefore cannot receive all contracted services, the buyer or the buyer's estate may be relieved of payments for services not received. Any prepaid but unused amount allocable to services not received is refunded promptly. Disability means a condition that precludes use of the service and is verified in writing by a physician designated and paid by the buyer. If that physician states that the disability will last less than six months, Last may instead extend the service term for six months at no charge.
Because Last is an online dating service available regionally or nationally rather than a location-specific in-person dating facility, the statutory relocation provision for certain location-dependent dating services does not apply.
8. Cancellation
Ordinary cancellation stops future renewal. Unless applicable law or Google Play requires different treatment, already-active Premium continues through the end of the current paid entitlement period.
During the California dating-service cancellation window, the buyer may use the authenticated in-App/account-web cancellation control or email [email protected]. A cancellation sent to that address need not use particular wording if it communicates the intent not to remain bound. A cancellation received through email receives an automated email confirmation; an in-App or authenticated website cancellation receives an on-screen confirmation plus a receipt in Settings. A matched email received after the full-refund window stops future renewal and ordinarily leaves Premium active through the paid period.
For a qualifying statutory cancellation, Last initiates a full refund and immediate revocation through Google Play. Cancellation/refund processing is idempotent and preserves the original request-receipt timestamp for retry and exception handling.
The contract-copy email includes a purchase-specific reply address using a random opaque cancellation token so an email cancellation can be linked to the purchase without placing the Last account identifier in the email address. Generic-address messages are matched automatically only where the purchase can be resolved safely; unmatched or ambiguous items are routed for protected exception handling without losing the original receipt time.
9. Subscription billing pause
Where the purchasing platform and Last support subscription pausing:
- a pause affects future billing according to the displayed platform terms;
- Premium benefits are unavailable while the subscription is paused;
- a paused subscription is treated as non-Premium for Premium benefits and ordering;
- a pause does not guarantee admission when billing resumes; and
- resumption occurs on the date shown by the applicable store or account settings.
The purchase screen and account settings show whether pause is available for your platform and plan.
A voluntary Breaking account state is separate from pausing subscription billing. Entering Breaking ends active matches as disclosed in the App and does not itself pause billing.
10. Refunds, credits, and service interruptions
Current and elapsed paid periods are generally non-refundable except where a refund is required by applicable law or the policies of the platform through which the purchase was made. A granted refund may revoke the refunded Premium entitlement immediately.
Subject to mandatory rights and platform rules:
- cancellation is prospective;
- partial billing periods are not automatically prorated;
- inactivity does not create a refund;
- lack of matches or compatible profiles does not create a refund;
- waitlist time does not automatically create a refund;
- a sanction or restriction caused by a Terms violation does not automatically create a refund; and
- a refund may cause unresolved revealed profiles to re-hide while activated matches remain.
Last may issue credits, extensions, or refunds for operator-caused billing errors, material service interruptions, discontinued benefits, or other circumstances in its discretion where permitted.
Nothing in these Premium Terms limits a nonwaivable refund or consumer right.
Premium is not refundable solely because an account is waitlisted, inactive, lacks matches or compatible profiles, or is restricted for a violation, except where applicable law, Google Play policy, or an express Last remedy requires otherwise.
11. Suspension, ban, Reset, and Delete Account
A suspension or ban may prevent use of some or all Premium benefits. Premium does not limit Last's right to enforce the Terms of Use.
Reset Account does not cancel a subscription and ordinarily preserves the Premium entitlement, subject to account state and the Terms.
Submitting Delete Account initiates cancellation of renewal for the linked Google Play subscription at Day 0 of the account-deletion process. If the Delete Account request is submitted while the statutory dating-service cancellation window is still open, Last also processes the request through the full-refund/immediate-revocation cancellation path. Uninstalling the App does not cancel a Google Play subscription.
A pending moderation appeal may be treated as withdrawn when the account is deleted under the Terms. Deletion does not erase an independently valid sanction or anti-abuse record before its applicable lifetime ends.
Any refund after suspension, ban, Reset, or deletion remains subject to applicable law, these Premium Terms, and Google Play rules.
12. Changes to price or benefits
Last may change Premium benefits prospectively. Last will provide any notice, consent opportunity, cancellation opportunity, replacement benefit, credit, or refund required by applicable law or platform policy for a material change.
Price changes are handled through the applicable store/payment platform and applicable law. Where required, you will receive advance notice or be asked to consent.
13. Google Play control
Google Play controls payment authorization, applicable store taxes, billing dates, renewal processing, and store-account subscription management. Last initiates qualifying cancellation, refund, revocation, deferment, and other supported billing actions through the applicable Google Play mechanisms.
If these Premium Terms conflict with mandatory Google Play terms for a transaction, the mandatory store terms control for that transaction to the extent required.
14. No guarantee of results
Premium is a feature entitlement, not a promise of romantic, social, admission, or platform outcomes.
Last does not guarantee:
- admission by a particular date;
- continuous ordinary-deck access;
- visibility to a particular person or number of people;
- that another member will like or respond to you;
- that a pending mutual like will activate by a particular time;
- a minimum number of profiles, likes, matches, conversations, dates, or Event opportunities;
- safety or compatibility of another member; or
- availability in a market Last has not enabled.
15. Consumable purchases are separate
If Last offers separately purchased Likes, Super Likes, or other consumables, those purchases are not recurring Premium subscriptions unless expressly stated. Their price, delivery, consumption, restoration, refund, account-deletion treatment, and other material terms are disclosed separately before purchase.
California electronic commercial service-provider disclosure
Provider: Elysian Studios LLC
Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Telephone: 415-251-4903
Charge: $19.99 per month plus applicable sales tax (Google Play); $23.99 per month plus applicable tax (App Store)
Last provides this information at contracting and in the annual notice required for the service. Complaints may be submitted through in-App support or the applicable support email. California consumers may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, (800) 952-5210.
16. Contact
For billing and general support questions, contact [email protected]. California statutory cancellation email: [email protected].
Premium general support is human/non-AI support. A message to [email protected] from a DMARC-aligned sender that matches the active Premium purchase’s contract-copy email is routed to the human support queue; other support mail may receive an automated response that identifies itself as automated. Email is not an authenticated account-control channel.
For refunds or cancellations controlled by an app store or payment platform, use that platform's subscription-management or support process.